Soho House Berlin

Thoroughly enjoyed our impromptu stay

The building has tremendous history and we hadn’t been to Berlin since 1983. The hotel is full of people, mainly younger than ourselves, but we thoroughly enjoyed our stay and the great breakfasts. Rooms were the usual Soho House style (we’ve been members for 17 years) with lots of towels, bath/shower products, delicious picky bits and drinks and a super comfy bed. A fascinating city and so much to explore.

Rude unhelpful and poorly trained reception team member

I have been staying at this hotel for both business and pleasure since its opening and have until now never had a bad experience. On this visit I was rudely spoken to a number of times buy a very dismissive and poorly trained member of the team called Simone (a young man on reception). The attitude of this employee was beyond rude. I have never experienced anything like this prior, to say I was shocked was an understatement. The house manager witnessed one instance and instantly apologised for his employees behaviour however I would still not recommend booking this hotel based on this treatment. Its such a shame that this kind of behaviour goes unchecked as this was once a very welcoming and luxurious place to stay in Berlin. I would avoid and stay elsewhere if you are travelling on business and expect a courteous environment. This stay cost over 1700 euros and the experience was not reflective of the cost, never have I been spoken to so rudely in a supposed 5 star members club / hotel.

Cool, hip spot.

Great hotel- service was fantastic - Italian restaurant , rooftop bar and coffee shop on site great- Nice gym ( can get a bit crowded). Easy to get around- wonderful rooms - and warm chic chip cookies too! Definitely a place worth staying. 5 star experience for sure

Amazing concept

Well I have been to this place and I just love it. For me it’s like a social club where you can go have some snacks and drinks and enjoy the nice music they play over the weekend They also have a very nice outdoor area for seeing Berlin streets in which you can smoke in. They also have a very nice outdoor pool