Отель Radisson Collection, Roma Antica

Неплохое расположение. Просторная ванная комната со свежей сантехникой. Номер тесноват. На полу при заселении куча пыли. Просили убрать. Завтрак очень бедный. Часть персонала не говорит и не понимает по-итальянски. Попросили вызвать такси в аэропорт за час. Спустились: машины нет. Забыли. Зона ресепшн практически отсутствует. Тесно. С вещами на выезде никто не помог. Бежали с чемоданами к такси через дорогу.

NH COLLECTION FORI

Francesca is a first ambassador for NH COLLECTION!!

Truly Outstanding Service from Francesca

We had an amazing experience at this hotel, and a huge part of that was thanks to Francesca 盧芳詩 at the front desk. From the moment we checked in, she made us feel incredibly welcomed and at home. She was one of the most attentive, thoughtful, and professional hotel staff members I have ever met. Francesca speaks multiple languages, including Chinese even tho she’s Italian, which made communication so comfortable and personal for us. She went above and beyond to help with everything — from restaurant recommendations and shopping suggestions to travel advice around the city. Every recommendation she gave us turned out to be excellent and truly enhanced our trip. What impressed us most was how genuinely caring and attentive she was throughout our stay. She always greeted us warmly, patiently answered every question, and made sure we were taken care of. You can really tell she takes pride in her work and cares deeply about guests’ experiences. We had a heartfelt surprise in our room with Champagne and cake ! I travel quite often, and it is very rare to meet someone as exceptional as Francesca. She made our stay unforgettable, and this hotel is very lucky to have her. I would highly recommend this hotel. The staff here are very friendly and professional. The hotel is also very clean and comfortable and we can’t wait to come back again ! Thank you again for everything!

Great service and beautiful hotel

The hotel is wonderful, it’s beautiful, clean and in a great location. The rooms are decorated beautifully. But the best part of the hotel is the service. They have been so sweet and accommodating from the start. Francesca is incredible she has been so helpful and sweet. Would definitely recommend this hotel.

Perfect stay

We had a fantastic stay at this hotel in Rome! Francesca was incredibly kind and welcoming, making us feel at home from the moment we arrived. The location is perfect, right in the center of Rome. Breakfast on the 6th-floor terrace was a highlight, with a beautiful view over the city. The rooms were spacious, clean, and comfortable, and the staff was always friendly, attentive, and ready to help. A perfect stay from start to finish highly recommended!